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Getting Started

Remeber To Balance

To keep your accounts in good standing, balance your terminal(s) at the end of each business day. If your POS terminal or payment solution isn’t settled on a daily basis, this can put funds at risks as transaction authorizations could expire.

Avoid Fraud

If you need authorization/draft capture assistance, call the Authorization Centre at 1-800-370-0466. Do not try to obtain an authorization from other authorization sources.

  • If payment is declined, ask for another method of payment and do not split the transaction into smaller amounts
  • Always issue a credit to the credit card used for the original sale
  • Record the six-digit authorization code on the printed receipt. You, the merchant, are required to retain all printed and signed receipt copies. Should a cardholder request a copy of a sales slip, you will be instructed on where to send it

Prevent Fraud

Should you suspect a case of fraud, call the First Data Authorization Centre at 1-800-370-0466 and do not accept the card if:

  • The card is unsigned or the signature on the receipt does not match the signature on the back of the card
  • Hologram does not appear on the card or appears to be fake
  • Record the six-digit authorization code on the printed receipt. You, the merchant, are required to retain all printed and signed receipt copies. Should a cardholder request a copy of a sales slip, you will be instructed on where to send it

Contact Us

For Technical Support, call 187760BLOOM 24 hours a day, 7 days a week
For all other support numbers, visit to our Contact page.

First Data Client Logins

With your First Data login you can easily generate reports by groups and locations and use this comprehensive information to conduct sales audits, manage processing fees, investigate chargebacks, and reconcile accounts.

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