7 Reasons Why Mobile Service Businesses Need Mobile Payment Solutions
By Irshad Khan
December 20, 2019
If you own a mobile service business, such as lawn care, snow plowing, car washing, or HVAC, you need to make sure you are providing your customers with the latest payment methods. The last thing you want to do is have to turn away business because your business is not set up to accept mobile payments.
By being able to accept payments from your customers no matter where you are, it helps improve the overall customer experience. Improved customer experiences, along with exceptional customer service can lead to repeat business, word-of-mouth referrals, and positive online reviews.
Reason #1: Mobile Payments Reduce Your Expenses
You do not need to invest in POS equipment for processing payments. You can use your smartphone or tablet device with an enabled card reader. You also eliminate paper and ink costs by sending receipts via text message or email directly to your customers. Plus, you never have to write out a paper invoice by hand again!
Reason #2: Mobile Payments Are Convenient for Your Customers
When people are looking for the services your business offers, they are more likely to choose one that offers mobile payments. The flexibility to pay using their credit or debit card, or mobile wallet on their smartphone make obtaining services from you move convenient and customer-centric.
Reason #3: Mobile Payments Make It Easier to Start a Customer Loyalty Program
You have access to your customers’ data and purchasing histories. This allows you to develop customized customer loyalty programs and gain repeat business. For example, you could generate coupons based on your customers’ previous purchases and email or text them directly to them.
Reason #4: Mobile Payments Provides Faster Access to Cash
Instead of waiting for a cheque to clear or having to deposit cash into your bank account, you can have your mobile payments direct deposited. You can have access to this cash in a few days without any additional holds.
Reason #5: Mobile Payments Can Support Cross-Platform Devices
You probably have some customers who have Android phones and others who have Apple phones. With your mobile payment solution, you can accept payments from either type of mobile wallet platform.
Reason #6: Mobile Payments Allows You to Submit Transactions in Real-Time
You don’t have to wait until you get back home after a long day to process your payments or manually enter credit and debit payments into your computer for processing. As soon as you accept the payment on your mobile device, it is processed right away.
Reason #7: Mobile Payments Helps You Identify Customer Trends
With the data you collect, you can generate reports that show you different customer trends, like their preferred payment method, frequency of purchases, and more. You can use this data to improve customer experiences and generate new opportunities for increased sales.
As you can see, there are many good reasons why your mobile service business should be using mobile payments. To find the right mobile payment solutions for your business, please feel free to contact Bloom Merchants at (877) 602-5666 today!